Want to make a return?

We’ve got you.

Sometimes things don’t turn out exactly as expected — and that’s completely okay. If your Orlina Jewelry piece isn’t quite right, we’re here to make the return process simple and stress-free.

You can request a return within 30 days of delivery by using our return form. Once we receive your request, our team will respond within 24 hours.

Before getting started, we recommend reviewing our Return & Refund Policy, as your question may already be answered there. If you still need assistance, feel free to reach out using the contact details below — we’ll make sure everything is handled with care from start to finish.

Customer Service Hours:

Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time)
Response Time: Within 24 hours